Med-View Airline on
Thursday assured no fewer than 100 passengers whose luggage were delayed at the
Gatwick Airport, London, that they would arrive Nigeria by Dec. 31
The Airline Managing
Director, Mr Muneer Bankole, gave the assurance during an interactive session
with the aggrieved passengers at the airline’s office in Lagos.
Bankole explained that
365 baggage were left at the London airport affecting 100 passengers, saying
that adequate compensation had been given to the affected passengers.
According to him, an
aircraft will depart Lagos for London on Friday morning and return same day,
saying that the remaining luggage would be transported through the British
Airways on Saturday.
Bankole said he felt
the pains of all the “airline valued passengers’’, who were affected by the
late arrival of the baggage.
“The situation
happened in United Kingdom when the airline off-loaded some baggage for safety
reason.
“So, the affected
passengers are those who stayed with us for possible solution for their
inconveniences.
“The airline and
passengers ordeal started on Dec. 19 when Gatwick Airport closed the main
runway for maintenance, and directed the airline to use the shorter runway.
“This was because the
aircraft loads were heavier than the shorter runway, and the affected baggage
were off-loaded.
“However, we accepted
the blame, and we regret all the inconveniences and sincerely apologise for all
the troubles they went through.
“We feel their pains,
and really appreciate the patronage and we have apologised sincerely.
“We are addressing
some of their needs and that is why we are here with my team,” he said.
The managing director
said that some baggage arrived on Thursday, while their owners had been
contacted for collection.
He said that the
incidence was an unfortunate one that was not foreseen by the airline.
Bankole, therefore, assured them that the
airline would take care of their accommodation, feeding and other costs that
they might had suffered in the past five days. 
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