New GM rolls out plans to reposition former Ibom Le'Meridien hotel

New GM rolls out plans to reposition former Ibom Le'Meridien hotel

THE new General Manager of Ibom Hotels & Golf Resort (formerly Ibom Le Meridien Hotels & Golf Resort) Mr. Ronald Stilting has stated his plans to reposition the property for increased patronage and improved profit for the state.

Speaking with newsmen yesterday at the Hotel Stilting said the first steps which have already been taken to improve the hotel and its marketing would be launched soon.

He added, "This will include improving the golf course, golf tournaments, a face-lift for the hotel and new concepts. The golf course is an important aspect of this property and we are determined to make it work.

"Our vision is to make the hotel become one of the top-5 hotels in Nigeria before the end of 2018. And we intend to achieve this through proactive service in a unique environment.

"I strongly believe that Ibom hotel & Golf Resort is a property with great potentials which can surely reach former glory."

The Dutch National whose African experience in Hotel management stretches from Ghana, Tanzania, Liberia, Kenya and Nigeria, noted that the new concepts of Eat & Swim family lunch buffet at weekends, Valentine's Day and Special dinner as well as a new website would be launched in February this year.

He added that also key to improving upon the hotel was intensifying guest interaction through the social media and Messenger.

He also identified staff training as another aspect of the action plan, even as he disclosed that no staff was laid of in the course of recent changes.

"In recent developments all the good things remain the same. For instance 99percent of the staff still remain. Only the weak aspects will be improved upon.

"Incentives will be given to staff as a way of motivation especially those at the lower rank. We are going to embark on serious staff training because we inherited them. We have identified lapses because they were not trained"

"We are also going to embark on massive marketing and publicity. We are interested in achieving results", he said

Ronald Stilting was appointed by Akwa Ibom State government on January 1, 2018 after Starwood Groups former managers of the property were dismissed.