Sunday, June 11, 2017

Lufthansa Group brings direct payment option to check-in counters

Lufthansa Group brings direct payment option to the check-in counters and gates in Nigeria with card terminals
From June 2017 onwards, customers will be able to pay with Amadeus Airport Pay for ancillary services while checking in

Lufthansa will now enable secure and simple payments at the check-in counter in Lagos, Abuja and Port Harcourt, by introducing “Amadeus Airport Pay”. This new service, developed by Amadeus and Ingenico, will subsequently be available at more than 170 airports around the world. The customers will be able to pay for ancillary services, such as excess baggage, with chip-cards (credit/debit cards), girocard payments and compatible digital wallets.
“This direct-payment option will further improve the customer experience for our passengers in Abuja, Lagos and Port Harcourt”, says Robin Sohdi, Lufthansa General Manager Nigeria.
Additionally, airline staff are able to initiate compensation payments with these terminals, for instance in case a passenger voluntary steps back from an overbooked flight.

“To bring secure and seamless payment options to our passengers to ease their individual and seamless travel experience is a core objective for the Lufthansa Group. Amadeus Airport Pay enables our travellers to choose customized ancillary services for their flight while checking in or at the gate – securely and with a variety of payment options, and without the need for detours”, said Kai Schilb, Head of Payment at Lufthansa Group Hub Airlines.

“Besides, as an IT solution, Amadeus Airport Pay gives the Lufthansa Group full control over its payment infrastructure by enabling bilateral connections with a wide range of payment providers. We look forward to bringing this service to our airport check-in desks and ticket offices in more than 170 airports very soon,” added Philipp Vetten, Head of IT Payment Projects at Lufthansa Group Hub Airlines.

The standard used by the Amadeus Airport Pay solution is also fully compatible with PCI-DSS, a series of security standards defined by the payment card industry. By using a PIN method for the cards, fraud is prevented during the payment process itself.

The Lufthansa Group strives to provide its customers with a range of choices in products and services fitted to their needs. In today’s digital world, customers demand simplicity and convenience throughout their purchasing experience, no matter what channel they use while shopping, whether it is web, mobile, or physical stores.      

Thursday, June 8, 2017

Ethiopia aspires to boost foreign earnings from tourism, hospitality sector

Ethiopia is keen to boost foreign earnings from investments in the hospitality sector, according to the Ethiopian Tourism Organisation (ETO), on Thursday.
Image result for Ethiopia tourism
Hosting the 5th continental hotel show in its capital Addis Ababa, the east African country aimed to boost investments in the hospitality sector so as to generate additional foreign earnings.
According to the ETO, although the country is not currently satisfied with the number of visitors, it is hosting less than a million tourists annually.
The contribution of the hospitality sector to the country’s GDP is forecasted to have risen by 5 per cent to 3.7 billion U.S. dollars in the next 10 years, with an expected 2,422,000 jobs by 2026.
Yohannes Tilahun, Ethiopian Tourism Organisation CEO, said that the east African country has targeted the hospitality and tourism sector as its major priority intervention area together with the manufacturing industry.
Image result for Ethiopia tourism
The contribution of the hospitality and tourism sector, which is also an emerging source of employment, currently accounted for 4.1 per cent of Ethiopia’s GDP, according to Yohannes.
Despite Ethiopia’s push to boost its earnings from the sector, the country’s Ministry of Culture and Tourism recently revealed that the political unrest that broke out in 2016 had slightly affected tourism and hospitality services.
Organisers of the continental hotel show, Ozzie Hospitality and Tourism Group, also noted that Africa’s share from the global travel and tourism sector is insignificant given the continent’s potential in the sector.
Image result for Ethiopia tourism

“We have a lot of grounds to make before our region successfully builds a meaningful international presence,’’ said Kumneger Teketel, Group Managing Director of Ozzie.

Wednesday, June 7, 2017

Federation of Tourism Associations of Nigeria preps for 2017 AGM

Federation of Tourism Associations of Nigeria preps for 2017 AGM
The Federation of Tourism Associations of Nigeria (FTAN) has stepped up preparations for its 2017 Annual General Meeting (AGM), which is an elective one for the election of a new national executive council for the federation, which is the umbrella body of all tourism associations in the country.
Speaking on the meeting, which is scheduled to hold on 29 at NANET Suite, Abuja, at the Association of Nigerian Journalists and Writers of Tourism (ANJET) Media Forum, the President of the federation, Tomi Akingbogun, said it is going to be a milestone event in the annals of the federation and Nigeria tourism industry.
According to him, all the federating associations, including government officials and private operators in the allied industries are expected to attend the meeting with the theme: ‘Financing as a catalyst to a sustainable tourism development,’ with key speakers slated to address the issue of funding for tourism, which he said is the bane of developing and marketing the tourism industry.
Akingbogun, said he would used the occasion to give account of his leadership of the federation in the last four years having served two terms of two years each. He disclosed that a lot of achievements were recorded during these four years despite the challenges that the federation had to contend with.
Besides celebrating the milestones of his regime, he promised members an exciting and fulfilling time during the one day AGM with many activities line up, including set up a clear roadmap for the federation by raising the bar of tourism while promising a free and fair election.

Monday, June 5, 2017

U.S. Embassy Grant Trains Museum Curators on Preserving Nigeria’s Collections

On June 2, 2017, museum curators from across Nigeria completed a two-week workshop hosted by the National Museum in Jos, to improve the conditions of museum storage areas and access to Nigeria’s important collections. Supported through the Ambassadors Fund for Cultural Preservation, the “RE-Org Nigeria: Saving Museum Collections” workshop included participants from ten national and two university museums.
A major highlight of the official closing ceremony of the workshop was the opening of a temporary exhibition, Hidden Treasures of Jos Museum, which features 19 never-before-seen objects from around Nigeria.
Speaking at the event, the U.S. Embassy Counselor for Public Affairs Mr. Aruna Amirthanayagam recalled that on February 12, 2017 the United States Embassy in Abuja announced a $116, 000 grant to RE-ORG Nigeria through the Ambassadors Fund for Cultural Preservation.
He said, “We are hopeful that this grant will help to enhance the knowledge of professionals in this field, improve the storage, display, and preservation of museum collections across Nigeria, preserve and promote Nigeria’s diversity, and reignite public interest in museums.”
U.S. Embassy Counselor for Public Affairs, Aruna Amirthanayagam, presenting a certificate of
completion to one of the workshop participants, watched by Professor Buratai, Dean, Faculty of Arts, representing the V.C. of Ahmadu Bello University, Zaria, and Malam Yusuf Abdallah, Director General, National Commission for Museums and Monuments (NCMM). Embassy Photo by Nengak Daniel Gondyi
With this training, the curators will return to their museums to begin implementing the RE-ORG methodology to improve collections storage and display as part of a saving Nigerian museum collections project.
RE-ORG Nigeria is the joint initiative of the National Commission for Museums and Monuments, the Ahmadu Bello University, and the International Centre for the Study of the Conservation and Restoration of Cultural Property (ICCROM), funded by the Embassy of the United States of America in Abuja.
The U.S. Ambassadors Fund for Cultural Preservation supports projects in more than 100 developing countries around the world. Projects include the restoration of ancient and historic buildings, assessment and conservation of rare manuscripts and museum collections, preservation and protection of important archaeological sites, and the documentation of vanishing traditional craft techniques and indigenous languages.

Thursday, May 25, 2017

NAPTIP to clampdown on hotel operators using teenagers for sexual services

The National Agency for the Prohibition of Trafficking in Persons (NAPTIP) has threatened to clampdown on operators of hospitality and recreation centres across the country using underage for sexual services.

The Director-General, NAPTIP, Mrs Julie Okah-Donli, gave the warning at a strategic meeting with some of the agency’s partners on Thursday in Abuja.

She explained that the provisions of the “Trafficking in Persons (Prohibition) Enforcement and Administration Act, 2015,’’ prohibits the harbouring of any person under the age of 18 years in such places.

She warned that any hotel, brothel or recreation facility that runs afoul of this law will not be spared by the law.

“The trafficking in Persons Act 2015 is very clear on this and we will not allow the abuse and exploitation of our children in hotels, brothels and other recreation facilities across the country to continue unabated.

“Our children should at this age be in schools to learn and develop properly and not be in hotels and brothels being used as sex objects by criminals.

“We will engage our sister law enforcement agencies to ensure compliance and anyone found culpable will face the music, as we must implement this law to the letter irrespective of who the owners of such facilities may be,’’ she said.

The NAPTIP boss added that operatives of the agency have been detailed to commence spontaneous raid of suspected brothels and other questionable relaxation centres suspected of harbouring children.

She noted that the intended operation would not only set those innocent children free, but prosecuting the operators.

Okah-Donli said that it was unacceptable a situation where promising female children of Nigeria would be used to satisfy the immoral appetite of their customers.

She cautioned those in the habit of keeping under-aged children in brothels and other exploitative areas to let them regain their freedom or would be dealt with accordingly.

“Available intelligence indicated that hundreds of relaxation centres and brothels that were not registered with Nigeria Tourism Development Board or any other regulatory government institutions are operating presently.

“And keeping hundreds of our girls and even boys in some cases as money making ventures, sexually exploiting them on daily basis,” she said.

The director-general said that her agency frowns at this evil act and would soon commence sting operation in some identified black spots.

“Any centre found wanting will be sealed up and the operators will face the law,’’ said Okah-Donli.


The Federal Capital Territory Administration (FCT) says emphasis must to be placed on better service delivery if the country were to unbundle the tourism sector and make it a major revenue earner.
These views were expressed by the FCT Minister, Malam Muhammad Musa Bello recently when a delegation from the National Institute for Hospitality and Tourism (NIHOTOUR), paid him a courtesy visit at his office in Area11, Garki 1 District, Abuja.
According to the FCT Minister, the complaint generally by most people that visit the country is that the quality of service being provided is not good enough when compared to what is obtainable in other climes.
His words, “A lot of people get put off by the way we receive them at the airports, the way we treat them in the buses, the way treat them at the hotel reception points, the way we clean their rooms and the way we provide them service generally. I think if as Nigerians we are able to really improve on that aspect, it’s going to be a huge catalyst in trying to revamp and really get the full potential of the tourism sector,” he stressed.
Malam Bello said operators in the sector must change their attitude towards service delivery by ensuring that the environment is clean and available facilities work to optimum standards if they were to turn around the fortunes of the industry.
“We have to work on service delivery. It’s not really the quality or sophistication of what we provide. Some of the places you go, you find that really, the furniture is simple, locally made, the buildings are locally made. But the facilities work. The cleanliness is emphasized”.
The Minister reiterated the willingness of the FCT Administration to partner with the stakeholders in the tourism sector by making available accurate data of all tourist destinations in the FCT as well as facilities for the training and retraining of manpower in the sector.
He said, “The social secretariat will provide you with all what we have in terms of tourist sites, in terms of facilities that we have that could serve as meeting points as you train, facilities that have some semblance of accommodation that you can house youngsters that you want to train for a week or two”.

“So, any requirement that will involve partnering with you and the other agencies will, we will do it. In the FCT within our agencies, we have units and departments really specifically meant to cater for this and in the past, we’ve had a lot of interventions,” the Minister emphasized.
Malam Bello while stressing that the FCT Administration shares the vision of achieving a massive turnaround in the tourism sector, however called for synergy among the major players in the industry.
Earlier in her remarks, the DG, NIHOTOUR, Mrs. Chika Balogun said there is need to reposition the FCT to become a major destination that will attract conferences, not only within Nigeria but from the West African sub-region as well as the rest of the world.
“We have to be a conference destination that is actually dedicated to going to solicit for those things and doing all the needful for us to begin to attract conferences to Nigeria. It is a sign of very big business and one low hanging fruit that we can very easily pluck.

“We will like to partner with you in terms of training and retraining the manpower within the FCT. We would like to be your number one partner in terms of training especially within the hospitality and tourism industry,” the DG said.  

Thursday, May 18, 2017

Omisore, others call on govt, others to fund museums

A two-time senator at the National Assembly, Iyiola Omisore and some archaeologists have called on leaders in the country to resuscitate museums by proper and regular funding to make them attraction centres for indigenous and foreign tourists.
They made the call yesterday during the international museum day at the Museum of National Unity, Ibadan.
Omisore who presented a keynote address at the event suggested that branding and increased social media presence; infusion of technology into display of artefacts, photographs and documents could attract tourists to museums across the country.
Other factors, he feels, could save the dying museums, include introduction of more flexible hours, multiple exhibition facilities; creation of inter school competitions in the museum to arouse the curiosity and research among youths would make museum enjoy good patronage.
While presenting the guest lecture entitled, " Museums and Contested histories-Saying the Unspeakable in Museums, Dr Ogunfolakan Adisa from the Natural Museum, Obafemi Awolowo University, Ile Ife underscored the importance of museums in national development.
According to him, museum plays pivotal role in national development. For instance, the artefacts of Civil War, Kiriji War involving Ijesa and Ibadan which are in our museum will constantly remind us that war is not good and that we should toe the path of peace.
He spoke further that "When I went to Igbo, I saw the technology prowess of Igbo, some war equipment they manufactured during the Civil War, if not for museum which have all these artefacts, how do we know about African technology?"
He lamented that museums across the country are not well funded.
"We have to help these people. In developed world, you see people coming out to help. Our museums in Nigeria are dying. I call on well-meaning Nigerians to come to the aid of museums so that they can perform well," he said.
The Director General of the National Commission for Museums and Monuments, Mallam Yusuf Abdallah Usman who was represented by the Deputy Director and Curator, National Museum of Unity, Ibadan, Elder Amos Olorunnipa, said, "museums as educational resource centres are veritable institutions for the promotion of creativity, innovation and inventiveness through their exhibitions and programmes".
He called on institutions that have existed for 50 years to or more to set up museums to document their histories and on schools to make visits to the museum a compulsory part of their teaching process.
This, he added would greatly assist the misunderstanding of the past, an appreciation of the preset and the planning of a better future.

Awards were given to Senator Iyiola Omisore, Mr. Toye Arulogun, Commissioner for Information, Culture and Tourism, Dr Newton Jibunoh and Dr Segun Opadeji, Senior Lecturer, Archaeology and Anthropology Department, University of Ibadan.