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Tuesday, July 8, 2014

Travelport rolls out new travel solutions


Travelport, a leading travel service provider in distribution, technology, payment and other solutions for the $7 trillion global travel and tourism industry, has reinforced its commitment to Nigeria with the launch of six new technology solutions to benefit the local travel industry.
The new innovative solutions in Nigeria will enable both corporate and leisure agencies to take full advantage of the latest travel technology to help their agents work in a much more streamlined and efficient manner.
Speaking at the lunch in Lagos during the week, Rabih Saab, President and Managing Director, Africa, Middle East and South Asia at Travelport, said “Nigeria has one of the most exciting and fastest growing travel industries in the world, and it remains a key investment region for us.
 “The economy and the travel industry in Nigeria have continued to flourish over the past few years and further growth is expected not only over the coming years, but decades. The launch of these cutting edge solutions therefore further reinforces the vital importance of Nigeria in our regional strategy – both today and in the future.”
Saab said the travel sector in Nigeria has been growing steadily over the recent years as a direct result of the country’s rapid economic development. “Earlier this year, Nigeria’s GDP was revised up by 89% to exceed US $500 billion, effectively making it the largest economy in Africa.
“This growth brings with it a direct impact on consumer spending, as 128 million African households are expected to earn US $5,000 a year or more by 2020, enabling them to spend half their income on non-food items (McKinsey, 2014). This means more travel than ever before on and within the continent.”
He said to enable travel agents in Nigeria to take full advantage of these opportunities that they decided to introduce six of their leading edge solutions to Nigeria.
One of the solutions, agentivity, offers travel providers a unique and detailed insight into their agency’s activity, client behaviour, booking related issues, just as the Galileo E-tracker provides agencies with ready access to view, monitor and generate reports on the status of all E-tickets issued by their organisation via Galileo.
One of the travel agents gathered for the products lunch, Mohammed Kareem from Greywings said  “Introducing these innovative Travelport solutions to the local travel industry will definitely help travel agencies and travel management companies reduce costs, enhance their quality of service and increase productivity.
He added “Travelport seems to have a very clear understanding of what we require to take our businesses forward in an ever-changing competitive industry.” 
Caption: 

FG to use Nigerian dishes as cultural diplomacy – Duke

FG to use Nigerian dishes as cultural diplomacy – Duke
 
 
ABUJA –Marking the 100 years of nationhood in grand style, the federal government recently told the fascinating story of the rich culinary and cultural heritage of Nigeria that have evolved over the years.
Nigeria’s rich food culture and its people of over 350 ethnic groups present a kaleidoscope of alluring diversity with its tourism/hospitality benefits.
With the sole aim of making the country the most preferred tourists’ destination in Africa by 2020, the National Institute for Hospitality and Tourism (NIHOTOUR) is convinced that the rich Nigeria’s cuisine could contribute towards achieving the loft ideal.
To this end, NIHOTOUR organised a 3-day Food Exhibition/Colloqiuium at the International Conference Centre, in Abuja, to increase public awareness on the different derivatives that can be obtained from food crops available in Nigeria.
Speaking at the centenary food fiesta, the Minister of Tourism, Culture and National Orientation, Edem Duke promised to employ Nigerian dishes as tool for cultural diplomacy and extension of influence globally.
He said food is an enterprise and “there is need for us to aggregate our efforts from all ways including hotels, strengthening food industry and generate wealth for ourselves.”
The Minister also tasked engineers and others in the creative industry to develop a more efficient way of processing and preserving Nigerian food so that their shelf life span can be preserved and exported to the global community.
 ‘‘We to grow this sector beyond the shores of this country by improving on the food sector for the ultimate benefits of Nigerians and generations yet unborn,’’ said Duke.
Speaking on the theme; ‘One Hundred Years of Food, Culture and Hospitality in Nigeria’, the Director General of NIHOTOUR, Dr Munzali Dantata said “the exhibition would provide a platform where government can be properly advised on best ways of promoting indigenous food as a tool for socio-economic development in line with the transformation agenda of Mr President.
“The exhibition will also be used to promote Nigeria’s rich cuisine in our hotels, restaurants, flights and encourage Nigerians to see it as a profitable venture for investment.”
Dantata maintained that it is imperative for public and private sectors to avail themselves with NIHOTOUR programmes in view of enormous importance of the manpower in the tourism industry.
“Manpower development is a vital ingredient to qualitative hospitality and tourism development and NIHOTOUR will continue to play a significant role in this direction,” he said.
The Board Chairman of NIHOTOUR, Kanayo O. Kanayo said the fiesta is to bring transformation in the food sector of Nigeria.
“Nigeria can be expanded via a robust patronage and appreciation of Nigeria cuisine by the both domestic and international tourists, who will savour our rich array of dishes in Nigeria restaurants in and around the country, as well as on flight meals
“The Nigerian food can therefore be a major plank of the nation’s transformation agenda as it will be accorded global recognition,” he said. 
The Minister of Tourism, Edem Duke, centre, being welcomed by the Board Chairman of NIHOTOUR, Kanayo O. Kanayoand the Director General, Alhaji Munzali Dantata to the Food Exhibition/Colloqiuium at the International Conference Centre, in Abuja recently.

Intercontinental hotel thrills football fans


For many corporate personalities, football enthusiasts and guests the Ariya Terrace of the Intercontinental Hotel, Lagos will remain etched in their memories for the fun it has been providing since the World cup commenced.
The Ariya Terrace, formally Zen Garden, which opened coincidentally at the flag-off of the 2014 FIFA World Cup in Brazil at the hotel, is offering lovers of sports, exclusivity and quality relaxation, opportunity to watch live matches of the World Cup amidst refreshment, best of food/drink and music.
Besides, the drink and food menu, music and performances, guests at Ariya Terrace enjoy refreshing sea breeze from the nearby Atlantic Ocean while the open space offers guests panoramic view of Victoria Island, the proposed Eko Atlantic City and far into the ocean.
Krishna Kumar, Sales and Marketing Director, Intercontinental Lagos disclosed that Ariya Terrace was launched to provide a very fine atmosphere for respectable Nigerians, who could not be in Brazil to watch matches  at the centre, where they would enjoy the luxury at the bar.
Although he admitted that the viewing centre was opened to the public, he insists that it is more targeted at the corporate world, especially those in the financial sector, oil industry and business magnates.
One of those who have been enjoying activities at the Terrace is Julius Aghahowa, ex international footballer. “I am happy that Intercontinental Hotel is giving football viewing an important space in its products offering.  I truly did not miss going to Brazil with the clarity of the live matches on the large screen, the refreshment, drinks and even smiles from the attendants”, Aghahowa said.
Other notable entertainment personalities like Lynxxx, Zainab Balogun, Ill Rhymz, Nedu, Blink, Praiz and more have been watching the World Cup matches at the terrace.
As the World Cup gradually gets to the finals, the management of the hotel has promised that the Ariya Terrace opened for the Brazil 14 will continue after the tournament due to the patronage.

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Why I will not cook at home--- Hilton Executive chef


Rodolphe Medard, the Executive Chef at Transcorp Hilton Hotel, Abuja, tells you with pride that he enjoys working in the country having worked previously  in two different hotels  in Asaba and Port Harcourt.
“So three different hotels, three different locations and three different experiences  because my private lives have also being affected  by these three different experiences .”
In this interview with JIMOH BABATUNDE, the French national  disclosed why he chose to be a chef at age 15 when he told his parents he was withdrawing from school to pursue his dream in the hospitality world.
Here is an excerpt from the interview.
On the experience working in different hotels  either  new or old hotels



I started working in France as an apprentice with a master chef after that I continued in an individual managed castle with rooms and restaurant.
Later I left France for Switzerland, Germany and America where I worked for the Meridian, from there to Africa and Asia. I have worked  in different countries around the world.
I have worked in different hotels, some for openings, some for rebranding, some joining to add values like this.
Opening hotels, it is different experience . In most cases the hotels are under construction which is sometimes good as you can change some few things around, you need to really train the people you work with and so you mould them as you wish.
Rebranding hotel is sometimes difficult because if it is a five star hotel and you need to  keep the old hands,  it is difficult to infuse new ideas just as existing ones like Hilton here you still can’t change the standards but try to improve the system.
So it is different situation to work and different ways to show your knowledge as you don’t really do the same job on the three.
On how he came into the hotel industry
How I came in is very simple. In my family we love good meal , my parents were good cooks, but not chefs. When I was around 15 years old and was home for a break after the school calendar in June, I told my parents I was not going back to school.
My father said fine and asked what I wanted to do; I told him I want to be a chef. He said it is a very demanding job, very hard and that I  need to be passionate to do it.
I told him I don’t mind, so by July I was sent to a restaurant to get a feel of what it was like being a chef, they tried to see if I will be able to do it as the period between July and August is a very busy time in restaurants in my place as that is usually the tourism period.
I did it and when it was time to go back to school they asked me to go back but I refused and told them I had chosen my path and since then I have not looked back.
At times it is difficult like any other job in the world. I love it and from there I went to a culinary school. There are different types of culinary schools in France, we have apprentiship which gives you opportunity to go to school and work in the restaurant. I chose this and I passed my exams.
If he had worked in other departments in the hotel
The first day I cleaned one pallet of five kilo of green beans and one full bucket of ten litres of lettuces. The next time they asked me to wash all the pots, washed the floor and  the cooking areas.
I also did some front office service also at one stage, it was quite an interesting experience but it is not something for me as I don’t like being in front of a guest and to smile all the time.
It gave me an opportunity to feel what pressure the waiters get when you delay and don’t prepare well, I have had to work in pastry where I had to think about pastries for breakfast and pastries for set menus.
I was taught how to work chocolate, ice cream and later went for catering which is different so as to be more knowledgeable, because when you do hotel job, it is different from working in the restaurants.
In restaurants you know the number of your seat covers, you have set menus and more or less easy to do, as for catering you know the number of people to provide for, but hotel is all mixed together.
So you need to be flexible and know how to manage things, you need to be able to be reactive on a short notice, because people think hotel can do everything but magic. And that is where it is tough sometimes.
On any regret taking into the profession
If I have a choice to change the profession, I will not change it, I will leave it. Though it has not been all easy as I do asked if I had made the wrong choice, because my friends were in schools enjoying themselves but at the end of the day looking at what I had experience travelling worldwide in the course of this profession, I will not change it.
If travelling has influenced his cooking
Yes, because as you travel, you discover new flavour, you discover the use of one item you thought has only one use but you discover different use for it.
You know avocado for example,  we use it as a dressing in salad in France  and most of the countries do that but if you go to South America  they use it as a desert , so it is another way to use it.
You also discover some spices; you discover different cooking methods like traditional ways and from all these you tried to do something like fusion.
On rating Nigeria food culture
The first time I came  I needed my bottle of water near me as the food were really spicy , I liked it but little bit heavy because of the oil even though the mind of the people is changing toward healthy meal. I think I like it little bit oily and spicy, but I like.
On his food philosophy
It depends on people, there are people who like food for eating sake, some eat to just be alive. But to me the food is something you should enjoy.
Many guests come here saying I am on diet and so should not eat this and that, what can you do for me, but at the end of the day   you need to enjoy the food you eat.
You need to appreciate what you eat and if you like eating it does not mean you should over eat what you like. I love chocolate, the best chocolate you will present to me I will not take ten of it. I will take one or two, because after that you will not appreciate it anymore.
Just like beer, when I want to drink with friends I will take good one and relax to enjoy it, food is the same as you need the atmosphere to appreciate the food. If you want to eat the best food, you don’t need a noisy environment; you need a cosy environment to do so.
On his favourite menu
I don’t have favourite menu, I like to try everything. I am very curious, not just  by my job but as a person, I like to know what is happening. I tried lots of funny dishes. Favourite to do, I love to work fish and pastries. These two, I love.
Why pastries
I don’t know. I just found myself loving it. In the kitchen I was always avoiding the meat side. It is not question of doing dirty job; I don’t just like working the meat.  But with time and age I got to do it.
But fish is my preferred part in the kitchen. So fish and pastries are my preferred parts to do
On cooking tips for a novice
First, you have to make sure that it is not  just an idea you have but a deep passion, because being a chef is like an army especially when you want to work in an hotel environment like this,  you must be very flexible because this is  your first home  and your family is the second home.
The tip I will say is try what you cook, taste what you cook, don’t be scared to experiment but not in front of the guests. First try it in the kitchen as the outcome of experimentation can be very funny.
On the funniest kitchen experience
There are plenty of them.  I think the one I will always remember is this one. I arrived one morning and got to the kitchen to see flashy yellow mixed dough.
I was wondering, so I went to see my pastry chef to ask what was happening as he was the one that roll the dough and it was not close to the recipe, he said he tried to change it by putting some food colorant.
I said it is good you did not put blue or green. You don’t do that if you want to try recipe or experiment fine as it shows creativity but try at the background before you push it out to guests.
If he eats at home
Yes, I eat at home but don’t cook. I only do omelette for my kids and sometimes when I am on leave, I make some pastries to enjoy with my friends. But for food, I don’t cook.
Though cooking is my passion and work, but passion has limits. I really enjoy my wife’s food or my friends’ food.
Sometimes people are scared to invite you home for food because you are a chef, but to me this is wrong as we are not competitors, if you invite me I will enjoy  whatever you give me.
A friend of mine once invited me and he had a big grill fish and he said help yourselves, so I took the head but he was surprised. That is the problem that people don’t like inviting the chef.
People should know that they are inviting me not because I am a chef but because we have a relationship.
So when I am home I don’t cook.
On the food culture of the Transcorp
Bukka is the main volume restaurant we have and the signature is Zuma  restaurant . If I should rate our food, I will not do that as I will leave that to our customers. But I really believe and this is backed up by facts and responses from our friends  we are improving.
Of course there is room for improvement and that is what we are working on, on how better we can be every day.  I think we are not bad in the market, we can be better .
We accept the comment and criticism of our guests as they help us to do better.

Sunday, May 25, 2014

70TH IATA AGM IN QATAR TO ATTRACT MORE THAN 1,000 DELEGATES

Final preparations are well under way to welcome more than 1,000 delegates to one of the aviation world’s most significant events – the 70th International Air Transport Association (IATA) Annual General Meeting (AGM) and World Air Transport Summit.
The three-day IATA event taking place in the Qatari capital Doha between June 1–3, will focus on key themes of airline industry reputation, the global aviation skills supply and aircraft noise developments.
Qatar Airways, the country’s national airline, is an IATA member and event host, while other local sponsors include Ooredoo and Alfardan Automobiles.
Qatar Airways will be flying many senior airline executives including more than 200 international media to this important event in the aviation industry’s calender.
Ooredoo will participate as the events Official Telecom partner by providing state-of-the-art laptops at the media centre, LCD television screens to be used at the conference, as well as Hala SIM cards and superfast 4G internet upgrades for the delegates.
Alfardan Automobiles will be the Official VIP Transport partner providing guests with transportation for the entire duration of the event.
Waleed Al-Sayed, Chief Operating Officer, Ooredoo, said: “Ooredoo has a long history of working with leading aviation companies such as Qatar Airways, and on large transportation projects. This conference gives us a perfect chance to not only demonstrate our strength and experience in the field, but to showcase the products we have available for industry leaders.”
Mr. Mohammed Kandeel, Chief Operating Officer, Alfardan Automotive Group said: “Alfardan Automobiles is glad to support the 70th IATA Annual General Meeting in Qatar to draw over 1,000 delegates from all over the world. BMW is all about driving performance and the characteristic precision and performance of the event are values with which the BMW brand identifies perfectly, which makes our sponsorship a winning combination.”

Air connectivity increases Nigeria, UAE trade volume



Air connectivity increases Nigeria, UAE trade volume
… Emirates celebrate 10 yrs in Nigeria



R-L: The Acting Director General, NCAA, Engr. Benedict Adeyileka; the MD/CEO, Goodnews Travels & Tours Limited and the Platinum Award winner of Top Agent

The coming of Emirates Airline into Nigeria ten years ago increased the value of bilateral trade between Nigeria and the United Arab Emirates (U.A.E) from 106 million US Dollars at the start of Emirates’ services in 2004, to 857 million US Dollars in 2009. This represents a 710 percent increase in a five year period”.
This was revealed by Emirates’ Regional Manager for West Africa, Manoj Nair, at an event organized to mark the airline’s 10th anniversary in Nigeria.
Nair said the 710 percent increase in a five year period is due mainly to the air connectivity between both countries. 
“Air connectivity between countries plays a major role in economic growth and development, and we are confident that travel, trade and business will continue to grow.”
He explained that Nigeria being Africa’s largest economy now is very important market to Emirates. “Since the start of our operations 10 years ago our services have grown significantly.
Nair disclosed that they started out with a four times weekly flight that was linked with Accra in Ghana, using an A330-200 aircraft, “whereas now we operate double daily flights between Dubai and Lagos with the  larger Boeing 777-300 ER aircraft, and we will soon welcome Abuja and Kano to our network.”
“We are very excited about the launch of flights to Abuja and Kano, as this will provide Nigerian travelers even greater convenience and comfort to access our worldwide network through our Dubai hub, particularly to destinations in the Middle East and Asia Pacific. It will also further boost tourism and create business opportunities,” he added.
The airline used the event to appreciate its travel partners and customers for their contribution to their success in the past 10 years of operations in Nigeria. More than 20 awards across eight categories were presented to travel agents.
In the first category – Top Agent Award, GoodnewsTravels and Tours Limited won the Platinum Award while God’s Power Travel Agency went home with the Gold Award. With the Platinum Award, Goodnews Travels and Tours Limited grabbed two business class tickets to Dubai and two nights in Medinah Jumeirah while the Gold Award recipient got two business class tickets to Dubai and two nights in Atlantis De Palm. Aeroland Travels Nigeria Limited got silver.

Jordan beckons on religious tourists




By Jimoh Babatunde
Jordan holds different experience for different tourists.  The country has long been a destination not only for leisure, but also those interested in biblical and Middle Eastern history.
The kingdom itself is so steeped in histories that to visit Jordan and ignore them is impossible. As part of a team that visited Jordan recently, I discovered that tourist sites like Madaba, Mount Nebo Bethany and Dead Sea apart from having religious significance also happen to be quite beautiful, and at times inspiring, regardless of your beliefs.
The trip South from Amman along the 5,000 year old Kings Highway is one of the most memorable journeys in the holy Land, passing through a string of ancient sites.
The first city to encounter is Madaba, “the City of Mosaics.”  The city is charming, quiet and has an interesting history. Arriving in Madaba, the first point of call was the church of St George which houses the oldest known map of the holy land.
The Madaba mosaic map is considered the oldest known geographic floor mosaic in art history as it is considered a remarkable example of the Byzantine Christian art.
The map, which happens to be a 6th century Byzantine mosaic, was said to have been found while locals were building the church in 1894. The city itself is known for its mosaics, both ancient and modern.
Since its discovery, the mosaic map has been protected by the patriarchate of Jerusalem, which also invited scholars to study and document it.
With two million pieces of coloured stone, the map depicts hills and valleys, villages and towns as far as the Nile Delta. A significant aspects of the map is the inclusion of the areas East of Jordan River and particularly Madaba, although almost part of the map no longer exist today.
It was discovered that the Christian identity of Madaba was and still part of the national identity of Jordan. The belfry of the church of Saint George amongst others and the minarets of the city’s mosques together adorn the skyline of Madaba today.

The journey moved to Mount Nebo, literally minutes from Madaba, whose fame is derived from the Biblical event in Deuteronomy 34, the death of Moses. It is believed to be the very spot where the Prophet Moses viewed the Promised Land in the moments before his death.
It is today the most revered holy site in the country as it was blessed by the Pope in 2000 as one of the sites for Christian pilgrimage. I joined other tourists atop the mountains trying to see as Moses did the vast panorama that encompasses the Jordan Valley.
Due to poor visibility on the day of the visit, it was impossible to see clearly the Dead Sea, Jericho and Jerusalem in the distance.  The Moses Memorial Church at Mount Nebo displays a large number of beautiful mosaics.
Of interest also was the Serpentine Cross, which stands just outside the sanctuary, symbolizing the brass serpent taken by Moses into the desert and the cross upon which Jesus was crucified.
Baptism site of Jesus
Looking at the small and brownish water at the baptism pool, I was forced to ask the Tour Guide if it is true that Jesus Christ was baptized there. Muhammed Kadheer answered in the affirmative that that was the point where John who lived East of the River Jordan opposite Jericho met Jesus and baptized him.
“River Jordan during the time of Jesus was 60m wide, it became 40m wide  when the land was captured  by the Israelis and the water diverted but today, it is just 2m wide.” He said .
The site is Bethany also referred to as the ‘Baptism Site’. It is believed, and some say archaeologically-proven, to be the baptism site of Jesus Christ. This is where John the Baptist is said to have done most of his work and the area has now become a Vatican-sanctified site that pilgrims visit each year.
The area known as “Bethany Beyond the Jordan” has been discovered between the River Jordan and St. Elijah’s Hill. The Jordan River—or River Jordan, as it is commonly called—is one of the most sacred places, both historically and symbolically, for Christians throughout the world.
 Joshua, Elijah, Elisha, and John the Baptist and Jesus Christ all crossed it during their lifetimes, and it is associated with some of the most important events in the Bible.  
The river today is the natural boarder between the state of Israel and Jordan. Stationed on the other side of the river were Israeli soldiers.
One of the focal point of the baptism site is the St. Elijah’s Hill, where it was said that he ascended to heaven in a chariot of fire. Findings from the early 1st century AD is said to have confirmed the site was inhabited during the times of Jesus and John the Baptist.
Moving round the sites, the tour guide was glad to draw attentions to the churches dotting the area now. There are the Anglican Church, the Catholic Church, the Armenian Church, the Coptic Church and the Russian pilgrims’ house. He added that most of the churches organize events at the holy sites  yearly like the Day of Epiphany.

DEAD SEA
As the night was during nearer, we proceeded to the Dead Sea, which is reported to be the  lowest point on earth lying some 400 meters below sea level. In addition to the historical significance of the "Salt Sea," as it was referred to in the Bible, the Dead Sea is today an important and rich source of minerals essential for agricultural and industrial development, as well as for the treatment of various medical conditions such as psoriasis.
With the reported healing power of the sea,  very early the following morning, I joined other friends to take a deep in the water, that deep became an unforgettable swimming experience, as the high density of the water makes sinking virtually impossible.
The Dead Sea is 75 kilometers long and from 6 to 16 kilometers wide. It is fed by the Jordan River, but it has no outlet. As its name suggests, the Dead Sea is entirely devoid of plant and animal life. This is due to an extremely high content of salt and other minerals—350 grams of salt per kilogram of water, as compared to about 40 grams in the world’s oceans.
This concentration is caused by a rapid rate of evaporation. These natural elements give the waters of the Dead Sea certain curative properties, recognized since the days of Herod the Great over 2000 years ago.